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Student in the Computer Lab

Technology at ACC

Other technologies are available to students through eLearning, the Art & Design Center, Student Access Services, and other academic departments. Some student assistance related to application, registration, email, and Office365 products is provided by the Colorado Community College System IT Help Desk.

Log in to our help desk to view our Technology Knowledge Base for common questions and issues.

Open Computer Lab

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Hours may change for school breaks, in-service training, and some holidays. Additional computers, laptops and tablets are also available at the ACC Library, Parker Campus and Sturm Collaboration Campus. Check with the front desk for hours and availability.

Tech Tips for Students

Usernames and Passwords

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  • Change your myACC and network passwords from these initial defaults as soon as possible. The new passwords must be 14 or more characters and must include three of the following four items: Uppercase letter, Lowercase letter, Number, Special Character (! @ % ^ & * _ - )
  • Student Email

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      how to access and use your new student email. Your student email will become the primary email address in ACC systems and will be used by default, unless otherwise specified.
      1. Login to myACC (if you haven't before, take a look at the instructions in the Usernames and Passwords section)
      2. To get to your email, click on the Student Email icon in the top left corner of the page or in the Student dashboard. (If you're prompted to login to your email, use your computer/system username [student ID number] and password, not your myACC username and password.)
    2. All communications from ACC will go to your student email after you enroll in courses. Check it often.

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      • Download the Microsoft Outlook app
      • Click “Get Started,” then enter your full ACC student email address
      • You will be prompted to enter your myACC login credentials (S# and associated password for campus computers/systems)
      • Turn off “Focused Inbox” (click the Menu icon, click the Settings icon, turn off Focused Inbox)
    4. 24/7 support with myACC access, student email access, D2L course access, call 1.888.800.9198.

    WiFi Access on Campus

    Use the “ACC” WiFi network on campus. This is an open network; no password or username is required to use the “ACC” WiFi network.

    (available to students who are actively registered for classes at ACC)


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      • Download the Microsoft Outlook app
      • Click “Get Started,” then enter your full ACC student email address
      • You will be prompted to enter your myACC login credentials (S# and associated password)
      • Turn off “Focused Inbox” (click the Menu icon, click the Settings icon, turn off Focused Inbox)
    2. Printing: You receive a $25 printing credit at the beginning of each semester. Printing costs $0.10 per page for black & white, $0.25 for color. If you run out, you can add to your account at the Cashier’s Office (Littleton Campus, main building, 2nd floor).

    Need Help?

    1. Help Yourself! Trouble accessing a computer on campus; reset your own network password:
      • Login to myACC
      • Click on the Training & Technology tab
      • Locate the “Classroom Computer Login Reset” section (left column)
      • Enter a new password in the “New Password” and “Confirm Password” fields
      • Click the “Reset my Active Directory Password” button
    2. 24/7 support with myACC access, student email access, D2L course access, call 1.888.800.9198.
    3. Online course questions and resources, or D2L course access, can be directed to eLearning 303.797.5080 or email elearning [at] arapahoe [dot] edu .
    4. The ACC-IT Helpdesk can assist with WiFi access, classroom computers, printing and open lab computers.

    Contacts

    Live 24/7 Help Desk: 1.888.800.9198
    myACC Help: myacchelp [at] arapahoe [dot] edu

    ACC IT Help Desk

    303.797.5700x1283199
    helpdesk [at] arapahoe [dot] edu
    Help Desk website
    Littleton Campus - M1650

    Hours

    Monday - Friday
    8:00am - 5:00pm

    Take a Survey about Technology at ACC

    Office 365

    Access and install Microsoft Office 365 under the Student Tab at myACC

    iTunes

    Miss a class…see if your instructor posted the lecture to iTunes U

    Lynda.com

    Log into D2L to access FREE Lynda.com online tutorials

    Pass Phrase Rules

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    WiFi

    1. Use a pass phrase of random words that total at least 14 characters or more.
    2. Use three of the following character types: uppercase, lowercase, numbers and special characters (spaces count).
    3. Arrange your random words into a sentence that helps you remember them.

    Change your pass phrase every six months.

    Now put your random words into a crazy sentence, like “The dancer finally brought the coffee to the porch” and it’s easier to remember.

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